Treatment for minors under 18-years must be signed off by a legal parent or guardian, and said legal parent or guardian must be present during the full duration of the treatment.

Please inform us of any health conditions, allergies, pregnancy, or special needs
when making your appointment. Please note no treatment can be conducted on a client currently taking Roaccutane/Oratane or alternate generics. Treatment may
commence 6-monts post completion thereof.

Cancellation less than 48-hours or no show will result in the full treatment price
due.

Should you run later than 10-min for your appointment, the appointment may
need to be shortened with the full treatment cost still due, or rescheduled with a
50% treatment deposit to secure your appointment.

Procedures are billed separately and payable per scheduled appointment.

All treatments are NON-REFUNDABLE. However, if you’re dissatisfied, please
contact us as soon as possible.

Gift cards are valid for 3-years from date of issue or unless otherwise specified.
They are exclusively for treatments, and cannot be exchanged for cash.

Maintaining the highest standards of cleanliness and hygiene is our priority. Please note that pets, unless service dogs, are not allowed in the clinic.

We reserve the right to refuse service to anyone.

Your personal information is treated with the utmost confidentiality and securely
stored. We collect and manage this information in compliance with the POPIA act and consumer legislation.